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| The Hamlet Europe Service
Center will provide service to both end-users and distributors. |
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| Should you require service, please contact
Hamlet distributor in your country from whom you have purchased your
equipment. However, if you need further assistance from our Service
Center in UK, please feel free to contact the above. |
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| In case a model to be shipped
to Service Center, the following steps are required: |
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| STEP 1 |
| Email the Service Department using the
form available here |
| or |
| Contact a Service Department Representative
at the above phone number. |
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| Be prepared to provide the following
information. You will receive a Returns Number for your equipment
after providing these details: |
|
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- A brief description of the problem
you are experiencing with the product
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- The name and telephone number of
a person that we can contact regarding the equipment
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- Your company name, address, and
telephone number
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- Ship to information: company name,
address, and telephone number (if not the same as above)
|
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| STEP 2 |
| Download and then complete the Hamlet
Returns Form |
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| STEP 3 |
| Please package your equipment properly
so as not to incur any damage |
| Include the Hamlet Returns Form |
| We also recommend insuring your equipment/shipment
to Hamlet for loss or damage |
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| STEP 4 |
| Return your equipment to the above address
to the attention: Hamlet Service Center, RNxxxxx |
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