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Service Support

Absolute Care

Product Registration

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Extended Warranty

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Aboslute Care RMA

Absolute Care

Hamlet Test and measurement specialist launched AbsoluteCare. The new package is available on the MicroFlex, FlexiScope, MonitorScope, DigiScope and FlexiScope modules delivered as of September 7, 2007. As well as providing warranty, the package gives access to a team of application support engineers, accessible by email, telephone or Skype. As many of Hamlet’s devices can be connected direct to the internet, the service also includes online diagnosis and software upgrades.

Four years of AbsoluteCare is included with each product purchased provided the purchase was made from an authorised Hamlet reseller and product warranty registration is completed on the Hamlet website within one month of purchase and returned to us directly. At the end of that period the service can be extended for a modest fee. The new service was launched on September 2007.

"We know that today’s engineers still need to rely on the accuracy of their test tools, but they also need to make a financial case for them," said Steve Nunney, director of Hamlet. "In developing our digital platform we ensured that we created a line of products that are stable for life. We are confident of that claim, and we are happy to share our confidence with our users, through this extended warranty and support programme - should users wish to avail themselves of it."

Email: absolutecare@hamlet.co.uk

Telephone : +44 1494 729 728

Skype name is: absolutecare

RMA return address

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Calibration

Callibration request form

Replacement Parts

Replacement Parts Form

Hamlet Enterprise VX2, Transport stream analysis of IP, ASI, OTT streams with record, playack, RF and HDSDI input options - delivering NOW!

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