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Fast track

Instrument Warranty

The DigiTek, MicroFlex, MonitorScope, DigiScope and associated modules are covered by AbsoluteCare. The remaining instruments in the Hamlet range benefit from a StandardCare back to base warranty as noted on the Support page, excluding Enterprise, MSC and HDW products.

AbsoluteCare
Four years of AbsoluteCare is available provided the purchase was made with an authorised Hamlet reseller and provided the registration for the instrument is completed and returned within one month of purchase directly to Hamlet via this web registration form below. Otherwise each product under AbsoluteCare is covered by a One Year return to base warranty.

At the end of that period the service can be extended for a modest fee. The AbsoluteCare service was launched on 1 September 2007 and has been a benefit to many users. All other products are covered by a one year StandardCare return to base warranty. You may extend your StandardCare warranty from 1 year to 2 years free of charge providing the purchase is registered using the web registration form below within one month of purchase.

To Register for AbsoluteCare or your two year return to base warranty - please enter your request for your AbsoluteCare warranty, your details in full, product type, serial numbers and options purchased below:

StandardCare
One year’s StandardCare return to base warranty is included with each purchase of any other instrument from the Hamlet range, provided the purchase was made from an authorised Hamlet reseller.  If registration is completed and returned within one month of purchase the warrant may be extended to 2 years. At the end of that period the service can be extended further, please enquire for costs. Please note Enterprise,  MSC, HDW products and LCD screens are not covered by a one year StandardCare warranty period. They are covered by a one year return to base warranty alone.

To Register for StandardCare or your two year return to base warranty - please enter your requst for your StandardCare warranty, your details in full, product type, serial numbers and options purchased below:

Warranty Application Form

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Hamlet Enterprise VX3, New dual stream transport stream analyser of IP, ASI, OTT streams with record, playack, RF and HDSDI input options NOW with SFP inputs - delivering NOW!  

 

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